Fallout 76 customer information gets leaked by Bethesda support
06 December, 2018, 15:14 | Author: Rafael Roberts
The details - which included people's names, addresses and phone numbers - mostly belonged to Fallout 76Power Armor Edition buyers, who were after a replacement canvas bag for the nylon one that was actually included.
Over the last week, Bethesda has been mired in uproar over a bag. During the incident, it appears that the user name, contact information, and proof of purchase information provided by a limited number of support customers on their support ticket requests may have been viewable to other customers accessing the the customer support website for a limited time, but no full credit card numbers or passwords were disclosed. In an attempt to make that right, Bethesda is now going to send folks a proper canvas bag - presumably like the ones originally advertised - as a replacement for the plastic junk.
The issue was quickly patched, but Bethesda's reputation took further damage, and the fallout (sorry) might not be over, especially in Europe with its tight GPDR privacy rules.
"I am receiving every single one of your support tickets on my Bethesda account".
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