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Microsoft pauses Windows 10 version 1809 rollout

07 October, 2018, 13:27 | Author: Rafael Roberts
  • Microsoft Pulls October Update, Windows Server 2019 Missing as Well - Petri

Multiple reports are popping up at various corners of the web from users claiming that their data vanished in a puff of smoke after running the October 2018 update. As noted, this update is deleting user documents and other files.

Personally, I've disabled Windows Update entirely until this issue gets resolved, and it's probably best for you to do the same; temporarily, of course.

Microsoft on its support website page says the following, "We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating".

This location is still present, with no files.

Now Microsoft is readying for another major Windows 10 update that was about to hit sometime this month.


The company published updated tools to upgrade to a new version of Windows 10 and enabled the update on Windows Update as well but only for users and administrators who clicked on the "check for updates" button manually in the Windows Update interface. The company kicked off the update's rollout earlier this week at its NY event. "This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me", a user wrote on Microsoft's support forum. Microsoft has confirmed that the company is "actively investigating" the problem.

While Microsoft has responded to the less serious issues with its latest operating system update, the company has not yet commented publicly on the apparent data loss bug.

Of note is that the update hadn't yet gone into a wide release.

Users who wait for automated updates generally don't need to do anything, except make sure their machines haven't somehow downloaded the broken version yet, and maybe back up their files in case something goes terribly wrong. "We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers".

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