Huge data breach at United Kingdom tech retailer

13 June, 2018, 17:59 | Author: Eric Barnett
  • Dixons Carphone's huge data breach is the first big blunder post GDPR

The breach saw data on 5.9 million payment cards and 1.2 million personal data records fall into the hands of the hackers.

It said there was now no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection.

The group said it had also found that 1.2 million records containing non-financial personal data, such as names, addresses or email addresses, had been accessed.

The company says it has informed the ICO and the police of the attack.

The company's shares lost 5% of their value when trading began on Wednesday morning shortly after the disclosure.

"Cybercrime is a continual battle for business today and we are determined to tackle this fast-changing challenge", Chief Executive Officer Alex Baldock said in the statement.

"We have taken action to close off this access and have no evidence it is continuing", the company said.

A Dixons Carphone spokesperson told ZDNet that the breach began in July past year - there's been no information provided as to when it was discovered.


According to a statement made by the company, the security breach was discovered during a recent review of the company's systems and data.

The company said that of the cards not secured with chip and pin, none were reported to have been misused, the rest of the cards should be secure.

Yesterday also saw Yahoo's United Kingdom arm fined £250,000 for a data breach in 2014 which affected more than 500 million users.

ELECTRONICS RETAILER Dixons Carphone (DCP) has announced a breach in its systems that are said to have exposed the personal information of up to six million people.

Video: Equifax teaches us what not to do after a data breach.

"We are determined to put this right and are taking steps to do so; we promptly launched an investigation, engaged leading cyber security experts, added extra security measures to our systems and will be communicating directly with those affected", he stated. Baldock added that Dixons Carphone has also "added extra security measures" to its systems.

"The NCSC website offers advice to organisations about ensuring their online security is as robust as possible, including guidance on protecting bulk personal data from cyber attack", they added.

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